F A Q
Our Stores
We have 2 stores situated in Oslo, Norway:
- Sole Service Dronningensgate 40
0154 Oslo
Norway
Telephone: +47 22 33 70 80
Fax: +47 22 33 70 81
Mail: admin@soleservice.no
Mon - Fri: 10 - 19
Sat: 10 - 18
Sun: Closed
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- Sole Service Oscarsgate 19
0352 Oslo
Norway
Telephone: +47 22 59 44 11
Fax: +47 22 59 44 12
Mail: admin@soleservice.no
Mon - Fri: 10 - 18
Thu: 10 - 19
Sat: 10 - 17
Sun: Closed
Frakt i Norge
Alle pakker blir sendt med Posten Norge, som bruker ca. 3-5 arbeidsdager. Du kan velge å betale med kort, eller du kan betale på ditt nærmeste postkontor når du henter pakken (postoppkrav).
Fraktprisen er på kr. 70,- for alle pakker opp til 10 kg.
Terms & Conditions
Vi tar forbehold om at skrivefeil eller tekniske feil i tekst, priser og bilder kan forekomme, noe som kan innebære at vi ikke kan levere i henhold til informasjon gitt i vår nettbutikk, vår markedsføring eller på annen måte.
Your order will immediately be confirmed by e-mail, you will also receive an e-mail when your order has been packed and is ready to be shipped.
UPS will provide you with a tracking number for your package.
Shipping and prices
Europe NOK 250,-
Rest of the World NOK 300,-
Additional cost of NOK 50,- per any extra item.
Note: Sole Service will not be responsible for any customs or tax fees that each individual country charges.
Estimated Delivery time:
Europe 4-14 days
Rest of the World 1-4 weeks
Payment
We only accept credit card payment through our secure SSL-connection, we use DIBS payments solution for your and our safety.
The amount will be reserved at checkout, we will not charge your credit card until the package is packed and ready for shipping.
Our stock is continually updated, theres still a small risk that we´re sold out of products, colours, sizes or models.
If this is the case we will contact you through e-mail and/or telephone. There will of course be no charges to your credit card if this is the case.
We will assist you in finding a different product if wanted.
Returns
According to Norwegian law the customer has the right to return a bought item within 14 days of purchase.
The customer is responsible to give notice of the return and return the item.
All return costs are to be covered by the customer. Sole Service is not liable for any costs related to the return.
All merchandise can be exchanged, all tags must be attached and original packaging must be intact.
Shoes must be returned in original box!
RETURN TO SENDER.
Phone: +47 22 33 70 80
Remember to add information about the package, including name, address and telephone number.
A copy of your receipt/orderconfirmation is also needed.
If you've got any questions or if theres a problem with your order, dont hesitate to contact us at admin@soleservice.no
Thank you very much for your attention.
Enjoy your shopping!